What We Collect and Why We Keep It
We collect the information you give us when you register — your name, email address, phone number, and the mobile wallet details you use for deposits or withdrawals via bKash, Nagad, or Rocket. We also log device identifiers, browser type, and IP address each time you
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access your account. This session data helps us detect unusual login attempts and keep your wallet connection stable. Payment records are kept for as long as your account remains active and for the period required by applicable financial regulations, after which they are deleted from our
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active systems. We do not store your bKash PIN, Nagad mPIN, or Rocket password at any point — those credentials never pass through our servers. Your account profile data is held on secured servers and is not shared with marketing partners or sold to data brokers.
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If your account is closed, we retain only the minimum transaction history required by law, then delete the rest. Availability of our platform and the scope of this policy depend on your local law and the eligible regions from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.